| Lead Management |
- Dynamic Lead Qualification
- Lead Forecast
- Lead History
- Account Management
- Manage Activity
- Mobile Integration
- Outlook Integration
- Data Security
- Audit Trail
- KPI based Dashboards
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| Service Management |
- Manage Service Contracts/ History
- Manage Install Base
- Pre-scheduled alerts for Customers and CSE’s
- Monitor Service Request Resolution
- Manage SE Visits
- 360 degree Customer View
- Evaluate Service Contracts (ROI), SE Performance
- Unique BI for optimizing Resource Utilization
- KPI based Dashboards
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| Sales Management |
- Orders
- Receive/Capture/Process
- Upload with Product/Spare
- Approval through Matrix
- View of Entry/Exit stages
- Approval status alerts
- View Order stage progress and issues up to Delivery
- Customers Details
- View Customer details with Terms & Conditions
- Search based on Customer/ Order Month/Product/ Business Unit/Sales Team...
- Discount/Margin
- Discounts & Commissions/ Prime Margin
- Manage Cost/Margins for Orders
- Dashboard
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